6/11/2014

To all our valued customers – Important message from China shipping container lines

An urgent media release by China shipping container lines
5th Nov, 2014

Dear valued customer,

We feel so regret to inform that MV Xin Chi Wan V0140S, on which containers were loaded, had encountered collision with MV Bani Bhum at the Ma Wan anchorage of Hong Kong.

Currently, we are dealing with this accident so that the calling schedule to Hong Kong is uncertain at this stage but forecast to be ready around 7-10 days. According to the disposition situation of this accident, we predict the ETA destinations of the concerned shipments will experience a delay, while the exact time of arrival shall be updated in the next few days.

We are sorry for the inconvenience caused to you and your customers due to this unexpected accident.

However, we will keep you updated of her itinerary and endeavor to expedite the delivery process in order to minimize the occurrence of any further unexpected loss.

Your kind understanding and cooperation are much appreciated.

We ask all customers to make contact with their assigned customer solutions representative if you have any questions.

Our team is updating all customer orders effected by this delay today and revised reports will be sent out.

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